Human-to-human tech help

Remove the stress of technology from your life.

An open laptop screen shows a virtual Tech Help session between a Waltz Tech Helper and a Waltz Member. The friendly Tech Helper is positioned in the middle of the screen and is facing the camera with a bright smile. The Member is thoughtfully engaged, also facing the camera, and is positioned in a rectangular cutout in the bottom right corner of the laptop display.

Waltz Tech Helpers provide tech support that’s personal, patient, and professional. More than just problem solvers, Tech Helpers are coaches, always there to provide trusted guidance.

Or call (844) 629-2589 to start your free trial

How Waltz works

1

Get in touch

Whenever you have a tech problem, question, or want to learn a new skill, 
our Tech Helpers are here to help.

2

Get it resolved

Work with a Waltz Tech Helper via a phone or video Help Session to resolve your issue.

3

Stay in control

After your Help Session, access step-by-step instructions through your secure My Waltz account.

Our common topics

No tech question is too small, no problem too confusing. Just genuine human support, at your pace, whenever you need.

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Problems

  • Navigating confusing websites

  • Phone won't turn on or charge

  • Locked out of your account

  • Can’t send or receive emails

  • Printer refusing to print

  • Trouble joining telehealth visit

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Skills

  • Protecting yourself from scams

  • Managing your passwords

  • Backing up important documents

  • Using AI tools with confidence

  • Organizing files and photos

  • Streaming shows and movies

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Questions

  • Have I been hacked?

  • Is this email a scam?

  • Which new device should I get?

  • Should I allow cookies?

  • What is the cloud?

  • How do I block spam calls?

These are just a few of the areas where we offer support. The truth is: If it involves tech, we're here to help.

Why Waltz?

Click the video below to watch.

Learn more about our free trial

Or call (844) 629-2589 to start your free trial

Meet The Waltz Tech Helpers

Waltz’s Tech Helpers come from a variety of age groups and backgrounds, but they’re all bound by a common passion: Helping older adults feel great about the technology they use in their daily lives.

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Wali

Providence, RI

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Patti

St. Louis, MO

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Christian

Plano, TX

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Either call to start your free trial today or click for more information

(844) 629-2589

Waltz Logo

About Waltz

Meet the Waltz team

Get in touch

Call (844) 629-2589Email [email protected]

Our business hours

Monday through Friday, 8am-7pm ET.

If you call outside of business hours, a Receptionist will assist you with scheduling a callback.

© Waltz 2026. All rights reserved. Waltz is a registered service mark of E2 Technology LLC.

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